Compliance
At Össur, we know that doing things the right way is often hard. We also know that the results obtained by doing things the right way are always better As a company, we strive to conduct ourselves according to the highest standards of ethical conduct and abide by all applicable rules, regulations and Industry Standards that govern our business.
Honesty, Frugality and Courage
The Company’s values, honesty, frugality and courage, serve as the foundation and driving force behind Össur’s success and guides employees in their day-to-day activities and decision making. Össur’s values encourage employees to take social, ethical and environmental stands beyond the Company’s legal obligations
Supporting Best Practices
Össur’s Compliance Department is responsible for supporting the development of best practices and the implementation of procedures and controls which support Össur’s commitment to conducting business in a compliant and ethical manner.
California Legislation
California Compliance Program Law Declaration
Pursuant to the requirements of California Health and Safety Code sections 119400 and 119402, Össur is making its compliance policies available to the public. Requests for copies of our policies can be requested by calling our compliance hotline at 1.888.627.8810.
Össur promotes a culture that supports adherence to high ethical standards and compliance with all applicable legal requirements in addition to Industry Standards. All US employees are required to adhere to the ADVAMED Code of Ethics for Medical Device Manufacturers. The Compliance Department provides appropriate training to assist employees in meeting the responsibility of conducting business in a complaint and professional manner. Össur employees must comply with all legal requirements and are expected to report suspected violations of our compliance programs and related policies through the Confidential Disclosure Line maintained by Össur.
Össur declares that it has adopted a comprehensive compliance program applicable to California health professionals in compliance with California's Health and Safety Codes.
California Transparency in Supply Chain Act
Össur is committed to compliance with all applicable laws and regulations and ethical standards. Furthermore, Össur also expects business partners and suppliers to help ensure that we continue to meet our commitment to responsible supply chain management, through regular audits efforts to make sure that human rights in its broadest sense are respected is part of our corporate social responsibility work
The California Transparency in Supply Chains Act of 2010 became effective on January 1, 2012. The act declares that slavery and human trafficking are crimes under state, federal, and international law and requires that retailers and manufacturers doing business in the state of California disclose their efforts to eradicate slavery and human trafficking from their direct supply chain. The statements below are Össur’s response to this requirement:
- Össur conducts a risk assessment in order to evaluate and address the risks of human trafficking and slavery when we conduct our annual comprehensive assessment of our product supply chain.
- Össur conducts annual audits of our product suppliers to assess their compliance with our standards for suppliers, including those meant to eliminate trafficking and slavery in supply chain.
- Product suppliers are instructed to follow a specific code of conduct, and all contracts with suppliers include clauses on human rights, hours of work, compensation, health and safety.
- Since 2009, Össur has performed supplier’s evaluation and audits on its partners in Asia to further engage with suppliers to identify opportunities for improvement.
Compliance Hotline
Össur policy strictly prohibits any retaliatory action against a person reporting actual or potential compliance issues in good faith, whether or not the reports ultimately prove to be well founded.
You may report a violation, possible violation, or general compliance concern by telephone, e-mail, or regular mail to:
Össur Americas
ATTN: Compliance Officer
27051 Towne Centre Drive
Foothill Ranch, CA 92610 USA
Tel (Toll Free): 888-627-8810
Fax: (949) 382-3945
[email protected]
AdvaMed
The AdvaMed code of ethics governs Össur’s interactions with Health Care Professionals.
Community Support
At Össur we believe we have responsibility in the education of healthcare professionals that work in the field of prosthetics and bracing and support. In this respect, Össur cooperates with universities in both the US and Europe on research projects via Research Contracts, Fellowships, Research Grants and Community Support.
Fellowships
Össur awards funding to eligible fellowship programs through The Össur Orthopaedic Fellowship Program. Such fellowship programs are 12 month academic programs designed to enhance the clinical, surgical, and research skills of orthopaedic/musculoskeletal healthcare specialists.
All requests for Fellowships must be submitted directly to:
Marjorie J. Albohm, MS, ATC - Director, Ossur Academy
Ossur Americas
27051 Towne Centre Drive
Foothill Ranch, CA 92610
Tel: 317-443-6175
E-mail: [email protected]
Research Grants
Össur’s has in place research grant programs in prosthetics and bracing and supports. Research Grants are designed to provide funding for scientific research in the areas of lower extremity biomechanics, dynamic/active rehabilitation, ortho biologics, functional bracing, clinical patient outcomes, and related healthcare economics.
All requests for Research Grants must be submitted directly to:
Kristleifur Kristjánsson, MD - Medical Officer
Össur hf.
Grjothals 3-5
110 Reykjavik Iceland
Tel: +354 425 3414
E-mail: [email protected]
Charitable Donations
Össur supports and partners with a wide range of charitable organizations around the globe. As a leading orthopaedic manufacturer, it is the Össur’s responsibility and privilege to champion the industry and serve patients and practitioners in every way possible. In fulfilling this mission, we believe it is our obligation to provide not only world-class products but also lend support to those relying upon them.
Tina Mejia-Smith - Compliance Manager, Compliance and Reimbursement
27051 Towne Centre Drive
Foothill Ranch, CA 92610
USA
Tel: 949-382-3919
[email protected]