Expected lifetime of a product is the period in which it is expected to be safe and effective for its intended use. Regular safety checks, maintenance, repairs, or upgrades may be necessary during the expected lifetime.
Össur is committed to providing medical products of the highest standards of safety and performance. To that end, Össur commits to servicing all serviceable products* to the end of their expected life. If the product is within warranty and the warranty terms are met, Össur will service the product at no cost to the customer. If the product is out of warranty but within the expected lifetime, Össur will service the product at the cost of the customer**.
For further information, please contact Customer Service.
The expected lifetimes of Össur products are listed below.
*Serviceable products constitute products which are eligible for repairs. All bionic products and some mechanical knees are eligible for repairs. Please refer to Össur Customer Service for more information.
**Warranty terms can differ between products. Please refer to the Product Catalog or Össur Customer Service for product specific Terms of Warranty.