We are pleased to announce that the Össur New Zealand Warehouse will be fully operational, and our Bracing & Supports products will be shipped from our warehouse starting Monday, 6 March 2023. Please note that all Prosthetics products will continue to ship from Australia, and business will operate as usual.

Updated Returns Address

While our returns process remains the same, our return address has changed.
Please click here for our returns process.

We kindly request that all returns, including both Bracing & Supports and Prosthetics products, be sent to our New Zealand warehouse at the following address: 

Össur New Zealand
6/80 Westpoint Drive Hobsonville Auckland, New Zealand 0618

For any inquiries, please do not hesitate to reach out to our NZ customer care team at customercare.nz@ossur.com. We appreciate your continued support and look forward to serving our New Zealand Customers.