Welcome to Rheo Knee Update

Option 1. Using the “winver” Command:

Press the Windows logo key and the "R" key simultaneously. This will open the Windows Run box in the top left of your screen.

Windows key as it appears for Windows 10

Windows key as it appears for Windows 11

Type "winver" into the Run box and press OK or hit Enter

A window will appear displaying information.

Option 2. Via the Settings App (Windows 11 and 10):

• Press the “Win + I” keyboard shortcut to open the Settings app
• Navigate to the “System” menu on the left
• Scroll down and open “About” in the right pane
• Under “Windows specifications”, you’ll find details about your Windows edition, version and OS build

1. Press Windows key, then Settings, then Bluetooth & Devices

2. Press “Bluetooth: Mice, Keyboards, pens or audio and other kinds of Bluetooth devices”

3.   Select your Rheo Knee

Congratulations, your Device should now be ready to go!

1.   Press Windows key, then Settings, then Bluetooth & Devices, then devices

2. Go to "Device Settings"

3.  Select “Bluetooth devices discovery” and change to “Advanced”

4.  Press “Bluetooth devices discovery” and then “Add device”

5.  Press “ Bluetooth, audio devices, mice, …”

6.  Select your Rheo Knee

Congratulations, your device should now be ready to go!

Your Rheo Knee will indicate a red light when in update mode.

• Make sure you are using the right serial number for your Rheo Knee
• Make sure you have connected your Rheo Knee as Bluetooth device before you start Rheo Knee Update
• In some cases you have to search for you Rheo Knee more than once

Rheo Update should update itself automatically when you start the program

• Before you can continue, you have to login to Össur Bionic Cloud using your Össur Logic credentials
• If you do not remember your password, you can reset it by pressing the link: reset password
• If you do not have access to Össur Logic, you should install it from Apple Appstore and register as “Expert” User
• If you do not have iPhone or iPad and cannot install the app, you can register as a user. Once you have registered you will get email once your registration has been approved and you can use those credentials to login

The serial number is located on the device label found on the back of the actuator.

Please only enter the numbers. Ignore the “HF” in front of the serial number.

• If you have multiple devices that need to be updated, you will need to rerun Rheo Knee Update for each device.
• You can find Rheo Knee Update by searching “Rheo Firmware Update” in your Windows start menu. The app will be in a new folder called “Össur Bionics”.
• Double click on the app to rerun it for another device.